Strategy

What a useful website brief should answer

A good brief connects the business goal to the decisions the website must support.

Start with the decision

What should a visitor understand, believe or do? An enquiry, a booking and a purchase are different outcomes. Choosing the main outcome helps establish the information and interactions that deserve priority.

Bring the content into the room

Services, pricing, project examples and useful answers are the substance of the website. Identify who supplies them, who checks them and where they need to be maintained.

Name the operational needs

A website is also a working system. Establish where enquiries go, which tools it connects to, who edits content and who takes responsibility after launch. Those answers make the scope more useful.

Let’s put the right system in place

Have a website that needs to work harder?

Tell us what you are building, what needs to change and where the current setup gets in the way.

Start a project